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    Renaissance Medical

    Legal

    Privacy Policy

    Effective Date: January 1, 2025

    Renaissance Medical, LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our telehealth services, or interact with us in any way.

    1. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, date of birth, email address, phone number, mailing address, and other contact details.
    • Health Information: Medical history, current medications, allergies, symptoms, diagnoses, treatment plans, and other health-related data provided during consultations.
    • Payment Information: Billing address, credit/debit card details, or other payment methods used for transactions.
    • Technical Information: IP address, browser type, device identifiers, and usage data collected through cookies or similar technologies.

    2. How We Use Your Information

    We use your information to:

    • Provide and manage your telehealth consultations and treatment plans.
    • Process payments and manage your account.
    • Communicate with you about appointments, follow-ups, and health-related updates.
    • Improve our services, website functionality, and patient experience.
    • Comply with legal and regulatory requirements, including HIPAA.

    3. How We Protect Your Information

    We implement industry-standard security measures, including encryption, firewalls, and secure server infrastructure, to protect your personal and health information. Access to your data is restricted to authorized personnel only.

    4. Sharing of Information

    We do not sell your personal information. We may share your information with:

    • Healthcare providers involved in your care.
    • Third-party service providers (e.g., payment processors, telehealth platforms) who assist in delivering our services.
    • Legal authorities when required by law or to protect our legal rights.

    5. Your Rights

    You have the right to:

    • Access, update, or request deletion of your personal information.
    • Opt out of marketing communications.
    • Request a copy of your health records in accordance with applicable laws.

    6. Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    Renaissance Medical, LLC
    Email: info@renaissancemedical.com
    Phone: 1-877-MED1CAL